Online students have access to all ϳԹ support services, but some may require a visit to campus.
For a complete list of student resources, visit the home page for Current Students.
The following services are available to online students without coming to campus.
Online Orientations
ϳԹ provides orientations to both Blackboard and your specific online or hybrid course. Orientations are available within Blackboard on the Institution Page.
Technical Support
For general technical support and help with MyNorthshore, contact the ϳԹ helpdesk at extension 4167 or helpdesk@northshore.edu.
Blackboard Learn Support
For help with Blackboard, contact the Blackboard Helpdesk at bbhelp@northshore.edu.
Advising
Online learning students can get general advising through live online chat on the college's Advising page.
Financial Aid
Online students are eligible to apply for financial aid. For assistance, please visit the Student Financial Services page.
Bookstore
Online students may purchase books by phone from the ϳԹ bookstore.
Library
The library offers many resources for online students. Visit the to learn more.
Testing
The Center for Alternative Studies & Educational Testing offers proctored testing for online courses.
Tutoring
Online students can access tutoring resources through the Tutoring Center.